Terms of Use

 

Returns

All returns MUST be in the original packaging and in re-sellable folded condition.


Delivery

Goods will usually be dispatched the following working day on receipt of order being received. If for any reason we are unable to supply within this time frame we will contact you with an estimated time of delivery, and you have the option of changing or cancelling your order.

For Superior Threads and Westalee Designs Templates a delay may occur as we hold limited stock.

Small  items can be posted within New Zealand in a N.Z. Post Size 1 bag (240mm x135mm) for $4.00.

For larger items we use Pass the Parcel Couriers, they offer an excellent tracking delivery service, we shall advise the freight charge prior to your payment being made. .If your order arrives damaged please notify us immediately so we can organise a new order. If an attempt has been made to deliver your order and the delivery company fails to hear back from the recipient, the goods will be returned to us and the recipient will be liable for any return fees incurred to Quilting & Beyond.

For Overseas customers , please contact us by email  quiltingandbeyond@xtra.co.nz to arrange the Shipping Cost for you.


Payment

No goods will be delivered unless we receive payment with your order. We accept Visa, Master Card, PayPal.. There is a surcharge of 3 1/2% on all credit card payments.

You can also pay via internet banking, this is the best option.


Warnings

Please ensure you read the warnings and care label on receipt of product. Quilting & Beyond cannot accept responsibility for damages if the warning and care labels instructions were not followed.

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